Privacy Policy

1. Introduction

This Privacy Policy (“Policy”) explains how COSMOS JEWELLERY TRADING L.L.C, a company registered in the United Arab Emirates under license number 1147428 (“we”, “us”, “our”), collects and uses information when you visit our website creousjewelry.com (the “Website”).

We respect your privacy and process information in accordance with applicable data protection laws of the United Arab Emirates.

By using the Website, you agree to the terms of this Policy.

2. Information We Collect

Automatically Collected Information
When you visit the Website, we may automatically collect certain technical information, including:
• IP address
• Device type, browser type, and operating system
• Pages visited and general usage data
• Cookies and similar technologies

This information is used for technical, security, and analytical purposes and may be considered personal data under applicable laws.

Cookies
We use cookies to:
• Ensure basic website functionality
• Improve performance and user experience
• Understand how the Website is used

Some cookies are necessary for the operation of the Website. Other cookies may be used for analytics purposes. You can manage cookies through your browser settings.


3. WhatsApp Interaction

The Website includes a link or button that allows you to contact us via WhatsApp. When you click this link, certain information may be shared with WhatsApp in accordance with its own privacy policies. We do not control how WhatsApp processes your data.


4. How We Use Information

We use information we collect to:
• Operate and maintain the Website
• Improve website functionality and performance
• Respond to inquiries and communications
• Protect the security and integrity of the Website
• Comply with applicable legal obligations

We do not intentionally collect personal data beyond what is automatically collected or voluntarily provided by you when contacting us.

5. Data Sharing

We do not sell personal data.

We may share limited information with trusted service providers (such as website hosting or analytics services) solely for the purpose of operating and improving the Website, or where required by law.


6. Data Security

We implement reasonable technical and organizational measures to protect information against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure.


7. Your Rights

Depending on applicable law, you may have certain rights regarding your personal data, such as the right to request access, correction, or deletion.

Requests may be submitted using the contact details below. We will respond in accordance with applicable legal requirements.


8. Changes to This Policy

We may update this Policy from time to time. Any changes will be posted on the Website with an updated effective date.


9. Governing Law

This Policy is governed by the laws of the United Arab Emirates.


10. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us at:

Email: hello@creous.com
Phone: +971 58 525 75 75
Address: Office 1102, Citadel Tower, Business Bay, Dubai, United Arab Emirates